If you’re in East Ottawa and relying on Rogers for your internet or TV service, you’re probably already feeling the frustration. A fiber cable cut has knocked out Rogers internet and TV services across the area, leaving many residents disconnected.
What Happened?
Early reports indicate that a fiber optic cable servicing East Ottawa was accidentally cut, causing a widespread outage. Fiber cables are the backbone of high-speed internet and digital TV, so when one goes down, it can disrupt service for thousands of customers.
How Long Will It Last?
Rogers technicians are already on site working to fix the issue, but it could take up to 24 hours or more to fully repair the damaged cable. Until then, customers in East Ottawa will remain without internet or TV service.
No Word on Compensation Yet
Despite the significant disruption, Rogers has not issued any official statement regarding compensation for affected customers. Many users are wondering if they will receive any credit or refund for the outage period.
What Can You Do?
- Stay updated by checking Rogers’ official social media channels and website.
- Consider alternative ways to stay connected, like using mobile data if possible.
- Keep track of downtime for potential future claims.
This outage is a major inconvenience for many households and businesses in East Ottawa. We’ll keep you posted as more information becomes available.
